Shipping & Delivery

We offer free shipping on all orders within Australia over $100. For further shipping information, please see the table below.

Estimated Shipping Times & Cost

Click & Collect: Kirrawee

Same Day (between 10am-4pm)

AUS Standard (under $100)

2-5 Days

AUS Standard (over $100)

2-5 Days

Aus Express

1-3 Days

NZ Express (under $200)

3-5 Days

NZ Express (over $200)

3-5 Days

USA/CAN (under $200)

3-5 Days

USA/CAN (over $200)

3-5 Days

Rest of World

4-5 Days


Shipping Information

International Duties & Taxes

Duties and Taxes are included in all Australian and UK orders. Other duties and taxes in other countries are out of our control and subject to local rules. For more information, please see DHL's information page

Dispatch Times

Our team endeavours to process all orders as quickly as possible, with all online orders being processed and shipped within 1-3 business days. However, please allow for additional processing time during periods with high order volumes.

Please note, our delivery timeframes are estimates only, and may vary with public holidays, weather elements, congestion in the carrier network, and other influences outside of The Horse's control. Please contact our online customer care team if you have any questions about your order and we will be more than happy to provide an update.

Need Help?


Phone: +612 9037 3921

For further assistance visit our Contact Us page, or start chatting to our friendly customer care team in the Live Chat below.