Shipping & Delivery

We offer free shipping express shipping on all orders within Australia when you spend over $150. For further shipping information, please see the table below.

International Duties & Taxes

Duties and Taxes are included in all Australian and UK orders. Other duties and taxes in other countries are out of our control and subject to local rules. For more information, please see DHL's information page. 

Dispatch Times

All orders placed before 12pm on weekdays will be processed and shipped on the same business day from our Sydney studio. Orders placed after 12pm on weekdays will be processed and shipped on the next business day. Please note during peak sale periods orders may be dispatched 1-2 business days later than expected.

Please note that all shipping timeframes are simply a guide, and we cannot guarantee a delivery date. If you order a monogrammed or engraved item, it may take an extra business day or two for your order to be dispatched from our warehouse. Please contact our online customer care team if you have any questions about your order and we will be more than happy to provide an update.

Click & Collect

We offer a free Click & Collect service for Sydney based customers. Orders placed before midnight will be ready for collection between 10am and 4pm the following business day.


Need Help?

Email: info@thehorse.com.au

Phone: +612 9037 3921

Text: Send us a chat on WhatsApp +61 484 518 604

For further assistance visit our Contact Us page